![]() ![]() “Culturally, linguistically and even just geographically, (Florida is) incredibly very diverse. “We are one the largest Medicaid providers and Medicare providers in the state of Florida, and our employee base is representative of that diverse fabric of what makes up our Florida community,” she said. Prince agreed that cultural awareness is a prerequisite for success, and noted Simply Healthcare’s Plans staff is as diverse as Florida’s population. “So, if you don’t have that buy-in and a commitment to thinking outside of the box from those senior leaders, it’s going to be very, very, difficult when it comes time to say, ‘Hey, we found a program that we think is going to work and we need to implement that.’” To dedicate people to these programs,” she said. Not only on the people’s side, but financial resources to develop tools to implement programs. ![]() “I know it sounds a little corporate, but this accreditation does take commitment of resources. MacDonald says it also requires a commitment from management to be open minded. And that’s really how we are going to make a difference here.” And we have to think differently about how we meet those members, with what services they need and what their preference is. They have different barriers to care, and the populations look a little different. Our members in Broward County and our members in Hillsborough County, they are different,” MacDonald told the NCQA in an Oct. So instead of a one-size-fits-all for all Florida members, the standards require - and it’s the work we are doing - to really be looking local. “Health equity really forces us to take a different approach. MacDonald and Holly Prince, President of Simply Healthcare Medicaid for Florida, said the accreditations provide the health insurance company with the building blocks it needs to rethink how health care is being delivered to different populations and how to eliminate equity gaps. They use clinical and social data to better understand the social determinants of health care to make sure all communities are served.Įlevance, owner of Simply Healthcare Plans Florida, was one of nine companies nationwide and the only one operating in Florida to earn the National Committee on Quality Assurance ( NCQA) Health Equity and Health Equity Plus accreditations last month. Tammy MacDonald, Staff Vice President for Accreditation and Quality Programs for Elevance Health, says health equity efforts are intentionally designed.
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